The book is The Warmth of Other Suns by Isabel Wilkerson. She is the first black woman in American History to win a Pulitzer Prize. The book is about […]
I received this article from my polyglot friend Susan DeMille Harvey. Learn more – for our children. Eleanor, who specializes in the brain development of children wrote, “In her book […]
My friend Earl just sent me a fascinating e-mail. I have a copy of the 1949 edition of The Negro Motorist Green Book. It is part of the Henry Ford Collection. The purpose: “Since 1936 it has been our idea to give the Negro traveler information that will keep him from running into difficulties, embarrassments and to make his trips more enjoyable….There will be a day sometime in the near future when this guide will not have to be published. That is when we as a race will have equal opportunities and privileges in the United States. It will be a great day for us to suspend this publication for then we can go wherever we please, and without embarrassment. But until that time comes we shall continue to publish this information for your convenience each year.”
Today after the woman from Sees Candy Shops called, my first reaction was to strike my last blog. But I decided I’d rather show how real customer service works. I sent a copy of my blog from October 24th with a letter to the management of Sees. Today I got a very polite call and apology from Jessica. She then asked if Sees could please send the candy to my nieces and nephews that I didn’t send on the 24th. Deftly she took the information for five orders. She explained that Laurie, from the last blog, has been trained in the importance of customer service. To top it off, she offered me a gift certificate!
From my friend, Susan DeMille Harvey: “People need to understand that children with special needs don’t have an illness, so there is no cure and it’s not contagious. They only […]